User support technician

$28.90 hourly
  • AOS Immigration Services
  • Edmonton, AB, Canada
  • Dec 07, 2023
Full time Information Technology

Job Description

M & R TECH TELECOM LTD.

POSITION: USER SUPPORT TECHNICIAN

TYPE OF EMPLOYMENT: FULLTIME

NUMBER OF HOURS: 32 HOURS WEEK

NUMBER OF POSITIONS: 1

WAGES: $28.90/HOUR

LOCATION OF EMPLOYMENT: EDMONTON, AB

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

Responsibilities

Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Additional information

Work conditions and physical capabilities

  • Work under pressure
  • Tight deadlines
  • Attention to detail

Personal suitability

  • Accurate
  • Excellent written communication
  • Organized
  • Ability to multitask
  • Time management

How to apply

By email

singhca0@gmail.com

Job ID - Reference

AHKI-USERTECH-M&R

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Dec 06, 2024