Job Description
Jain Sustainability consultants Inc.—User support Technician
- Mississauga, ONL5N 6P8
- Salary $31.00 / hour
- Vacancies 1 vacancy
- Terms of employment Permanent employment, Full time35 hours / week
- Start date As soon as possible
- Employment conditions: On call, Early morning, Morning, Day, Evening, Weekend, Night
Job requirements
Languages
English
Education
Bachelor's degree
Experience
5 years or more
Certificates, Licenses, Memberships, and Courses
Cisco certified network associate, Microsoft certified IT professional (MCITP)
Work Setting
Help desk
Personal Suitability
Accurate, Client focus, Effective interpersonal skills, excellent oral communication, excellent written communication, Initiative, Judgment, Organized, Team player
Computer and Technology Knowledge
Device drivers, Networking software, Networking hardware, Networking security, Internet, Servers, Desktop applications, File management software, Security software, MS Office, MS Windows, TCP/IP, Wireless networks
Responsibilities:
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Supervise other technical support workers in this group, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Supervision
5-10 people
Credentials:
Cisco Certified network Associate
Microsoft Certified IT Professional
Experience and Specialization
Device Drivers
Networking software
Networking Hardware
Networking security
Internet
Servers
Desktop applications
File Management software
Security Software
MS Office
MS Windows
TCP/IP
Wireless networks
Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Handling heavy loads, Physically demanding, Manual dexterity, Attention to detail, Ability to distinguish between colours, Sound discrimination, Sitting, Combination of sitting, standing, walking, Standing for extended periods, Bending, crouching, kneeling
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
- By email
JAIN is a leader in providing superior consulting services to our clients by building a successful
partnership with them through the design and implementation process.
With over 65 years of Engineering Services Design experience, 40 years of sustainable design awareness and 6
offices around the world, we are able to provide the most competent & lucrative design solutions to our clients. Our
Engineers are well versed in LEED® Rating Systems and Green Building Design. This solidifies our organizations’
capability of meeting global requirements of environmental conservation and feasible results in the design and
consulting industry.
The longevity of our existence is based on repeat and referral business achieved by Client satisfaction in all areas
including; promptness, attention to details and personal service. Our employees’ work in a genuine and cooperative
atmosphere where they devote themselves to providing our Clients with outstanding workmanship, professional
integrity and extraordinary service.