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Supervisor, Parking Lot



Northern Valet

Job Title:

Supervisor, Parking Lot


Toronto, ON 

Job Type:

Full time


20.54 per hour



Job ID:


Job Views:




Job Summary:

Main Functions: The Supervisor, Parking Lot is responsible for the efficient operation of the valet services at Four Seasons Hotel Toronto. They are the main point of contact between the company and the client and as such must prove themselves as an ambassador for the company.

Location: Toronto, Ontario
Contact Information: Krista Paul (Krista.paul@group-indigo.com)
Company Operating Name : Northern Valet Inc.
Business Address: 69 Yonge Street, Suite 300, Toronto, ON M5E1K3
Hourly Wage: $20.54
Benefits: Yes
Hours per Week : 40.00
Job Type:Full Time
Required Language: English

Job Description:

  • Act as the main decision maker for valet operations
  • Overall Management and Co-ordination of the Contract
  • Maintain constant awareness of revenues and costs and develop initiatives to improve both
  • Seek potential areas of business growth and development
  • Monitor traffic flow and hotel events to ensure appropriate staffing levels
  • Prepare the weekly valet driver work schedule that will ensure service demands are met
  • Train and monitor staff regularly to ensure company standards are being met
  • Work with Team Leaders and delegate to them when necessary
  • Trouble shoot accidents and damages
  • Discipline staff when required and report any transgressions to Human Resources
  • Troubleshoot any other customer complaints
  • Maintain inventory and necessary supplies
  • Ensure workspace is kept clean and tidy
  • Ensure uniforms are clean and replaced when necessary
  • Collect and submit necessary paperwork to Head Office within appropriate deadlines
  • Monitor cash revenue as needed
  • Print out and report on the cash revenue
  • Quality Control
  • Monitor customer care and approach from all valet staff.
  • Monitor and Maintain Equipment for necessary levels as well as condition.
  • Other duties as assigned

Other Information:

Working Conditions: 
  • Full-time, irregular hours
  • Operation will run 7 days a week and 24 hours per day
  • Valet work is outdoors, therefore you may be required to work outdoors in all weather conditions
Employment Requirements: 
  • Speak English well and communicate effectively
  • Able to manage and oversee work as well as delegate when necessary
  • Concerned with quality and takes pride in work
  • Demonstrate effective managerial/leadership abilities
  • Excellent problem-solving skills
  • Possess superior customer service skills
  • Able to initiate and motivate
  • Well-groomed with excellent hygiene and formal attire required

Phone: 6478752114
Web Site:

Company Profile